Refund policy

We want you to love your purchase, so our returns process is designed to be simple and fair.

Overview of Our Refund Policy

At Tabspedia, we want you to be delighted with every purchase. If something is not quite right, our refund policy is designed to make the process simple, transparent, and fair. This policy outlines the conditions under which returns, refunds, and exchanges are accepted for items purchased through tabspedia.com.

By placing an order, you agree to the terms described below. We encourage you to review this policy carefully before completing your purchase.

30-Day Return Window

You may request a return within 30 days from the date your order is delivered. The countdown begins on the delivery date confirmed by our shipping carrier. Requests submitted after this window may not be accepted, except where required by applicable consumer protection law.

Eligibility Conditions

To qualify for a refund, items must be unworn, unwashed, and free of any signs of use, such as stains, odours, or damage. All original tags must still be attached, and the item should be returned in its original packaging where possible. We reserve the right to refuse a refund if these conditions are not met.

We recommend trying on garments carefully and keeping the packaging until you are certain you wish to keep your order. Items should be returned in a single shipment where possible, and we ask that you include all original components, such as belts or removable accessories, that came with the product.

Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons, including intimate apparel, swimwear, and earrings, as well as final-sale or clearance products. Any item explicitly marked as non-returnable at the time of purchase is excluded from this policy. If you are unsure whether an item can be returned, please contact our team before placing your order and we will be glad to advise you.

How to Start a Return

To initiate a return, contact our customer support team at tabspedia@outlook.com with your order number and the reason for the return. Once your request is approved, we will provide return instructions. Please do not ship items back before receiving our confirmation, as unauthorised returns may be refused. If the item is damaged, please include clear photographs, as this helps us resolve your request more quickly.

Refund Processing

Once we receive your returned item, our team will inspect it to confirm that it meets the eligibility conditions. If approved, your refund will be issued to the original payment method within 5 to 10 business days after inspection. Processing times may vary depending on your bank or payment provider.

Please note that original shipping charges are non-refundable unless the return is due to our error.

Return Shipping Costs

The buyer is responsible for the cost of return shipping unless the item is defective, damaged, or incorrect. We strongly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item and are not responsible for returns lost in transit. Original outbound shipping fees are non-refundable, and any taxes or duties paid on international orders cannot be reimbursed.

Exchanges

If you would like to exchange an item for a different size or colour, please follow the same return process and place a new order for the desired item. This ensures the fastest possible delivery, as exchanges are processed as returns and new purchases. If the desired size or colour is unavailable at the time of your request, a refund will be issued instead once the returned item has been inspected.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photographs of the item and its packaging. In such cases, we will cover the return shipping cost and arrange a replacement or full refund promptly.

If you have any questions about this Refund Policy, please contact us at tabspedia@outlook.com.